Last updated: October 26, 2026
This Privacy Policy explains how Highfort Shipping ("we", "us", "our") collects, uses and protects your personal information when you visit our website, contact us, subscribe to updates or track a shipment.
1. Information we collect
We collect only the information needed to run the website and respond to you:
- Contact and quote forms: your name, email address, phone number, subject and message, and any shipment details you provide, such as cities, weight and dimensions.
- Newsletter: your email address when you subscribe.
- Shipment tracking: the tracking number you search for, the time of the search and your IP address.
- Website visits (only if you accept cookies): the page visited, the referring website, your IP address and browser information.
- Shipment records: sender and receiver names, addresses, phone numbers and email addresses that we hold in order to deliver a shipment.
2. How we use your information
- To reply to enquiries and provide quotes.
- To arrange, track and deliver shipments.
- To send updates you have asked to receive.
- To keep the website secure and understand how it is used.
- To meet legal, customs and regulatory obligations.
3. Cookies and similar storage
The website uses a small amount of browser storage:
- Cookie choice: remembers whether you accepted or declined this notice (local storage).
- Visit marker: if you accept, a session marker prevents us from logging more than one visit per browsing session (session storage).
- Admin session: a session cookie is used only by our staff when signed in to the admin area.
If you decline, we do not log your visit. You can change your choice at any time by clearing this site's data in your browser settings.
4. Third parties
- Google Fonts: the website loads fonts from Google. This means your browser sends your IP address to Google's servers when a page loads. See Google's Privacy Policy.
- Messaging tools: we use a private messaging service to receive notifications about form submissions and website activity. These notifications may include the details you submit.
- Logistics partners: we share shipment details with carriers, customs authorities and delivery partners where needed to complete delivery.
We do not sell your personal information.
5. How long we keep your information
We keep enquiries, visit logs and tracking lookups only for as long as needed for the purposes above, and shipment records for as long as required for business and legal reasons. Contact us if you would like something deleted earlier.
6. Security
We take reasonable steps to protect your information, including restricting access to our admin area and stored data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict certain uses, and to withdraw consent. To make a request, contact us using the details below.
8. Children
Our website and services are not directed at children, and we do not knowingly collect personal information from them.
9. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
10. Contact us
If you have any questions about this Privacy Policy, contact us at info@highfortshipping.com or write to Highfort Shipping, 1200 Harbor Blvd, Suite 400, Miami, FL 33132, United States.